1. Introduction
easeMail ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our email management service.
2. Information We Collect
2.1 Information You Provide
- Account information (name, email address, password)
- Email account credentials (securely stored)
- Payment information (processed by Stripe or Square)
- Profile settings and preferences
2.2 Information Collected Automatically
- Email content and metadata (for AI processing and organization)
- Usage data and analytics
- Device information and IP address
- Cookies and tracking technologies
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our email management services
- Process your emails using AI for categorization and insights
- Send you service-related notifications and updates
- Process payments and manage subscriptions
- Respond to your support requests
- Analyze usage patterns to improve our service
- Detect and prevent fraud or abuse
4. Email Data Processing
We take your email privacy seriously:
- AI Processing: Your emails are processed using AI to provide categorization, summarization, and insights
- No Human Access: Our team does not read your emails unless you explicitly request support
- Encryption: All email data is encrypted in transit and at rest
- No Third-Party Sharing: We do not sell or share your email content with third parties
- AI Training: We do not use your email content to train AI models without your explicit consent
5. Data Sharing and Disclosure
We may share your information only in the following circumstances:
- Service Providers: With trusted third parties who help us operate our service (e.g., Supabase, OpenAI)
- Payment Processors: With Stripe or Square to process payments
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In the event of a merger, acquisition, or asset sale
- With Your Consent: When you explicitly authorize us to share your information
6. Data Security
We implement industry-standard security measures to protect your data:
- End-to-end encryption for data transmission
- Encrypted database storage
- Regular security audits and updates
- Access controls and authentication
- Secure OAuth 2.0 for email account connections
7. Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct your information
- Deletion: Request deletion of your account and data
- Export: Download your data in a portable format
- Opt-Out: Unsubscribe from marketing communications
- Revoke Access: Disconnect your email accounts at any time
8. Data Retention
We retain your data for as long as your account is active or as needed to provide our services. When you delete your account, we will delete your data within 30 days, except where we are required to retain it for legal purposes.
9. Children's Privacy
Our Service is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through a prominent notice on our Service. Your continued use after changes indicates acceptance of the updated policy.